Services Available
Knowledge Communities works with communities at all phases of development, helping communities move from stage to stage and maximizing the outcomes at each stage of development. Click here to see our model of the stages of community development.
Introduction to CoPs
One to two hour customized telephone-based orientation OR customized face-to-face presentation to educate individuals and groups. Learn more about:
- What is a CoP?
- How does it work?
- What are the benefits?
- What are the costs?
- What are the processes for start up?
Kehilliyot
Kehilliyot is a specialized program of Knowledge Communities to build the capacity of Jewish organizations to launch and sustain Communities of Practice. Go to our Kehilliyot page to learn more.
Needs Assessment for Community Start Up
- Review mission and goals of organization
- Where can a CoP have a cost effective impact?
- Educate sponsor on success factors for CoP sponsorship
- Interview and/or survey key stakeholders
- Learn about culture and key foci for shared learning
- Identify starting points for the community: Membership, Domain, Practice
- Assess existing resources
- What can be utilized to serve CoP goals (e.g., communication channels and convening, human resources and in-house expertise)?
- Identify potential community facilitator
- Identify technology and other resources needed to support community
Strategic Consulting for Community Start Up
- Needs assessment
- Orient and support community facilitator(s) and sponsors
- Presentation to community membership about CoP
Ongoing Coaching for Community Facilitators
Thought partner/coach for:
- Design of launch event (face to face or distance)
- Initial survey/research of members
- Design of evaluation strategies including collection of baseline data
- Design of launch phase - four initial group learning activities (e.g. guest experts, Peer consultation, case presentations)
- Selection, education and communication with advisory group
- Documentation strategies (e.g. electronic home page, surveys etc)
- Supporting technology selection and design
- Back channel conversation and outreach
- Communication with sponsor
- Communication with broader field
- Recruitment and orientation of new members
Community Facilitation
Knowledge Communities staff can function as community facilitators or co-facilitators for your organization's community of practice. Click here to see examples of CoPs that have taken advantage of this opportunity.
Conference Presentation and Facilitation
Knowledge Communities staff have successfully facilitated at numerous conference events and are available for presentations and workshops.
Resource Development
- Prepare a business case and proposal to obtain sponsor support and funding for knowledge sharing communities
- Consulting on evaluation and documentation strategies for reporting to sponsors
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